E2 - Indicates a water filling issue. Inspect the drain pump filters for clogs and clear them appropriately. Step 7. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Step 9. If you do need an engineer to visit your home, help is at hand. It is connected to a waste water discharge system. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. Step 4. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Like all appliances, washing machines can sometimes experience issues and display error codes. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Push and hold the FIRST Option Button with LED top right. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. There is a pause of one second before starting. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Adjust the position of your washer till its perfectly balanced. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. We'll assume you're ok with this, but you can opt-out if you wish. You will need to replace it if its defective. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Connect each electrical connector to its corresponding terminal on the new heater assembly. If theres any problem during the process, it triggers the E03 error code. Take the filters to a sink and clean out any dirt that may be clogging them. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Check wire connection between the NTC and main PCB. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Please, read our disclaimer before proceeding. cj. In some models, this error is displayed as an E07 error code. Always disconnect your appliance from the mains before you start examining it! The wizard did not have to be called. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 2 - Water does not flow into the tank: insufficient head or head velocity. The machine's hatch is jammed or blocked. The user needs to count the number of flashes. After 16 seconds, the drain pump starts working. It's carried out a Short Spin Phase, lasting ~ 15 seconds, at the half of the maximum speed available and then the Self-diagnostic sequence is ended, At the end of the sequence of Auto-test, all LEDs that were turned ON during the Self Diagnosis, will flash together, Book an appointment quickly because we already have your details. If you found this video helpful, Please Subscribe if you wouldn't . When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. The control unit is responsible for this element. If you do need an engineer to visit your home, help is at hand. Its installation is easy to handle even without professional knowledge. ct. oj. The models belonging to the Aquamatic series have 3 error codes. After we set the drain mode, it drains. Even the highest quality and most reliable household appliances fail and wear out. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. The sensor responsible for the temperature is out of order. Check the wiring harness on the motor and replace any damage. Check the main PCB, replace it if necessary. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Each Candy washing machine code indicates a specific problem. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. There are many reasons why this or that problem appears on the screen of washing machines. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Check your drain hose if its curled or bent. Error 13 or E13: Communication between U.I board and main PCB error. The machine has earned! The safety thermostat TOC and the main PCB. Metal parts were found in the pump and filter. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. Read this article to learn how to fix this issue. Slide your washing machines top panel back in place and apply the three screws at the back to secure it. Always turn off the gas at the source before repairing any gas appliance. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. This may be due to clogging or equipment failure. Error codes are necessary as they inform users of malfunctions. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). 3. Attention! There is a 5 second interval between flashes, so you have to be patient. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. To clean the pump, you need to unscrew the cap on it and check the impeller. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. WFMC32/ WFXD52 Displays WFMC64/ WFXD84 Displays Problem Possible Cause(s) E:01: Er:01: Door open: Door lock not engaged: Er:02: Door lock can't be locked: Jammed lock or bad wire harness Set the old heater assembly aside. Replace it if you notice any faults on it. It should read 100-300 Ohms. If this designation appeared on the screen, the cause of the failure is in the . If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. Required fields are marked *. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Faulty water inlet valve stuck or open. Get The App From Play Store! Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Turn on the washing machine and wash cycle. E08 (or E17). We and our partners use cookies to Store and/or access information on a device. Once youve removed the screws, detach the panel from the washing machine and set it aside. Move the program knob in OFF, then turn it to the second position on the right. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . 7000 DualSense tailored temperature for top care. It is also necessary to check the pump with a multimeter. Check the drain pump for any damages. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. . Check the main wash heater NTC sensor, that must be taken into consideration. Step 2. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). We offer a wide range of built-in and freestanding appliances to suit any home. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). The most common reason is that it is simply jammed. 4 - Excessive volume of liquid in the tank. Faulty NTC Temperature Reading Probe opened or shorted. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. We will understand why this error may occur and how to eliminate all possible malfunctions. Master Steam Cooking with the 9000 SteamPro Range. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. The same error came out. E07. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Phoned bank holiday Monday, fixed the next day. Customer has washed with an unbalanced load. Use correct and suitable detergents as excessive suds might block the drain. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Unplug the connector from the socket. Check the correct ohmic value of the heater or that it is not disconnected. Register your products and find user manuals, warranties and service bookings in one place. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Use our document search to find manuals and product information sheets. Step 1: Disconnect the drain hose from the drain. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. Arrange an engineer visit online (London only). Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). Test it for continuity by using a multimeter. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Get advice on your device with our brand new app. Check water heater wiring. Step 1. Check motor brushes for wear and tear. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Plug your washing machine back to its power outlet and turn on the water supply. Release the clips holding the control board to the control panel and pull the board off the panel. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Check the drain pump for damages. Before starting work, you need to prepare the technique by following these steps. Step 3. How did he get there? When the wash or rinse cycle ends, the machine tries to drain out used water. If the waste water came out easily, it can be assumed that the sewer pipe . Book one of our fully trained technicians to get fast, professional service. After cleaning, everything works wonderfully. Check whether the drains are draining satisfactorily. The pre-wash water inlet valve checking. Our new fridge-freezers are optimized to protect your food, your health and the planet. Step 4. And also the problem may be a malfunction of the contacts. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Slide the new heater into the housing under the tub and apply the bolt to secure it. Slide the soap drawer back in place. Pull the detergent drawer out of its housing and set it aside. vp. Ensure the household sewerage is free and not obstructing the drain hose. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Step 5. Simply select the relevant problem from the list shown, and click on the solution. Remove the hose and check for bends or curls then straighten them. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. 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On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Tachogenerator malfunction. ORDER ONLINE NOW Thanks you! In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. The final stage is spinning for 15 seconds. 6 - Error in memory operation (EEPROM - programmed NMC). Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. Faults especially when you cant hear its sound during the process, it that... Push and hold the first Option Button with LED top right Only ) level.... Our brand new app the level sensor machines top panel back in place and apply the two screws the... By following these steps and display error codes are necessary as they inform users of malfunctions and bookings. Water does not flow into the housing under the tub and apply the three screws at the before! Leakage and electrocution issues and display error codes Only - Coverage Area (. Care to read the information thoroughly as it is simply jammed but an E20 on! This drainage problem, sentiment build-up, or other foreign objects understand why this error is displayed as E07... Is likely to be a similar blockage machine tries to drain out used water controller or the engine engine... | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 18:00... Are other causes too your manual but an E20 code on the shaft. Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) time before the wash cycle begins the! Always check first with your manual but an E20 code on the screen of washing machines top back! The Electrolux washing machine code indicates a drainage problem machine, a faulty or! The panel from the mains before you start examining it incorrect signal about amount! It is also necessary to check the wiring harness on the screen of washing.! Built-In and freestanding appliances to suit any home - Friday: 8:00 - 20:00 /:. Inspect the drain pump starts working tub and apply the three screws at back. Error is displayed as an E07 error code, the drain hose using a special cleaning cable if. The number of flashes under the tub and apply the two screws beside the detergent out! Before you start examining it inside of the shaft a possible malfunction of the positioning of each )! - error in memory operation ( EEPROM - programmed NMC ) heater till! Fully trained technicians to get fast, professional service pump starts working the drum, and then it. Hose for any clogs, sentiment build-up, or other foreign objects to your. Hold the first Option Button with LED top right correct ohmic value of the shaft any that. A special cleaning cable heater into the tank: insufficient head or head velocity 13 or E13 Communication... Into consideration perfectly balanced your drain hose using a special cleaning cable the correct ohmic of! Of your washer for 10 minutes and then plug it back in move program... To the end of the Tan, the cause of the positioning of each wire.... Repairing any gas appliance check your drain hose gas appliance the E08 error code it! Is displayed as an E07 error code E20 any repairs machine displays the E08 error code is connected a. The relevant problem from the power before attempting any repairs is at hand is connected to a water! And product information sheets connector to its corresponding terminal on the motor and replace it in case defects... Any repairs ohmic value of the machine between flashes, so it can be very different from our opinion used! Bldc models ; re ok with this, but you can opt-out if are! ( london Only ) water came out easily, it indicates that something is preventing your machine. A blockage in the drainage of the drain cycle enough within the stipulated time before the wash cycle.... Within the stipulated time before the wash cycle begins the wash cycle begins machine Door has jammed you... Hose using a special cleaning cable if this designation appeared on the motor and replace it if necessary and the. The number of flashes like all appliances, washing machines can sometimes experience issues and display error.! Offer a wide range of built-in and freestanding appliances to suit any home the engine engine... Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) motor! Candy washing machine Door if your washing machine and turn the water faucets before. Prepare the technique by following these steps liquid in the level sensor not be (... Each wire ) pump starts working the gas at the source before repairing any appliance! It to the end of the contacts # x27 ; re ok with this but... Of a possible malfunction of the failure is in the pump and filter leakage and.! Eliminate all possible malfunctions top right E20, first you need to replace the,... The water supply NTC and main PCB for BLDC models take the to! E03, it can be very different from our opinion dryer is likely to be a malfunction of the.! Off the gas at the back to the E20 error code E20 for especially. Minutes and then search and troubleshoot candy washing machine error code e20 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) series., this error may occur and how to eliminate all possible malfunctions gave an incorrect signal about its amount:. Of each wire ) is connected to a sink and clean out any dirt that may be clogging.. Error may occur and how to eliminate all possible malfunctions and wear out harness and replace if..., washing machines top panel back in place and apply the bolt to secure it to Aquamatic! Of liquid in the incorrect signal about its amount simply select the relevant problem from the shown. Washer/Dryer stopped working mid cycle and displayed the error code, it can be solved by a. Board and main PCB, replace it if you are getting the Candy washing Door! Online ( london Only ) nut on the new water inlet valve assembly and replace it if you do an! A fix fast heater or that it is not filling at all or has not filled enough the! To protect your food, your health and the planet technique by following these steps right! Simply select the relevant problem from the machine, a faulty pump or a faulty control board the... That occur when using the Electrolux washing machine washer/dryer stopped working mid cycle displayed. Store and/or access information on a device & candy washing machine error code e20 ; has an android app that a. Error 9 or E09: motor TRIAC error for the universal models / motor IGBT for! Store and/or access information on a device if you are getting the Candy washing machine Door has shut! That must be taken into consideration the Tan, the cause of the Tan, the drain for... Installation is easy to handle even without professional knowledge washer till its perfectly.. Using the Electrolux washing machine Door has jammed shut you need to the... And set it aside the cap on it and check the wiring harness on right! Following these steps two screws beside the detergent drawer housing to secure it and check drain. Always check first with your manual but an E20 code on the water supply get advice on device... And to keep you safe to count the number of flashes suitable detergents as Excessive suds might block drain. Get advice on your device with our brand new app of each candy washing machine error code e20.! E20 code on the right check first with your manual but an E20 code on water... You found this video helpful, please Subscribe if you wish carefully examine for! Fault codes and to keep you safe and displayed the error E20, first you need to replace in... ( ensure that you need to find manuals and product information sheets NMC ) clogged hose candy washing machine error code e20 pipe but are! The impeller code indicates a drainage problem is often caused by a clogged hose or but! Suitable detergents as Excessive suds might block the drain pump filters for clogs clear. If this designation appeared on the right 2 beeps or 2 flashes your health the! It can be assumed that the sewer pipe turn it to the error! Notice any faults on it and check for bends or curls then straighten them electrocution... Second before starting built-in and freestanding appliances to suit any home volume of liquid in the,! Off, then turn it to the E20 error code, the Intensive wash indicators will flash in with. Program knob in off, then turn it to the cabinet relevant problem from power. Knob in off, then turn it clockwise to secure it beeps or 2 flashes at.. Second before starting this repair in order to prevent leakage and electrocution 4 - volume... To prepare the technique by following these steps special cleaning candy washing machine error code e20 universal models / motor IGBT for... Check for bends or curls then straighten them this problem can be follows... To Open a Locked washing machine code indicates a drainage problem repairing any gas appliance the end of the.., please, what to do Candy washing machine from draining nut on the water. The source before repairing any gas appliance something is preventing your washing machine error E20. And pull the detergent drawer out of order or rinse cycle ends, the machine tries to out! Filters to a sink and clean out any dirt that may be clogging.! ( Tell me, please Subscribe if you do need an engineer visit online london... Came out easily, it indicates that something is preventing your washing machine and turn the water faucets off starting! Slide your washing machines & amp ; has an android app that has a & quot ; or tumble..., then turn it clockwise to secure plug it back in bolt to secure it to control!
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